IwaDigital Privacy Policy

Effective Date: July 1, 2025

This Privacy Policy describes how IwaDigital (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you purchase our software products and subscriptions (the “Services”).

1. Information We Collect

We collect the following types of personal information:

  • Identifiers and Contact Information: Your full name, email address, mobile number, billing address (including city and country).

  • Transaction Information: Details about the product purchased (subscription or lifetime), payment amount, date of purchase, and the WooCommerce Order ID.

  • Payment Data: While we use Razorpay as our payment gateway, we do not directly store sensitive financial information (like full credit card numbers). Razorpay provides us with payment status, transaction IDs, and the last four digits of the card used (if applicable).

  • License Data: The unique license key generated for your use, and the status (active/inactive) and expiry date associated with it.

2. How We Use Your Information

We use the collected information for the following primary purposes:

  • Service Fulfillment: To process your payment, generate and deliver your unique software license key, and set up your subscription.

  • Communication: To send you transaction receipts, license keys, essential service notifications, and support responses.

  • Subscription Management: To track the status of your subscription (active, renewed, cancelled) and manage future billing cycles via Razorpay webhooks.

  • Legal & Compliance: To comply with tax regulations (e.g., GST, VAT) based on your billing address and to prevent fraudulent transactions.

  • Product Improvement: To analyze usage data and customer feedback to enhance our software and services.

3. Data Sharing and Disclosure

We share your personal information only in the following situations:

  • Payment Gateway (Razorpay): Your Name, Email, Mobile, and Billing Address are securely transmitted to Razorpay to process payments and establish subscription mandates.

  • Service Providers: We may share data with third-party hosting providers, email platforms, and analytics tools necessary to operate the business.

  • Legal Requirements: If required by law, court order, or governmental regulation, we will disclose your data as necessary.

4. Data Security and Retention

We implement reasonable security measures to protect your data. We retain your personal data for as long as your license is active, or as long as necessary to fulfill the purposes outlined in this policy, and to comply with legal and accounting requirements.

5. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us using the information below.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: csiwadigital@gmail.com

  • Company Name: IwaDigital

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